Igniting Workplace Enthusiasm
 
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The Art of Customer Service Workshop

Course Information

The ART of Customer Service: There are three actions in the customer service process that can make or break any business: Know what is expected, Go the extra mile Be a customer advocate Failing to follow through on any of these processes could mean the difference in creating a thriving business full of life and enthusiasm, or just getting by from day to day. In this 2 hour workshop, we will explore the 4 customer service attitudes: the Golden Circle of Intention, understanding customer value, creating uniqueness and the 5C sales process.

 
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Who Should Attend

Anyone whose job it is to interact, in any capacity, with your valuable customers!
 
 

58 Church Ave, Sussex, New Brunswick E4E 1Y7, CA
P:506-432-6500

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